President and CEO
Blue Cross Blue Shield of Arizona
Pam Kehaly is the president and CEO of Blue Cross Blue Shield of Arizona. Previously, she was president of Anthem’s West region (which includes California, Colorado, Indiana, Kentucky, Missouri, Ohio, Nevada, and Wisconsin) and the Specialty business (which includes Dental, Vision, Life, Disability, Workers’ Compensation and Voluntary business areas). Anthem is a Fortune 50 company and is one of the nation’s leading health benefits companies. Pam has profit and loss responsibilities for the West region (approximately 16 million members) and the Specialty business (approximately 17 million members).
She previously served as President of the Anthem Blue Cross plan in California, and the Anthem Blue Cross and Blue Shield plans in Colorado and Nevada. Prior to that, Pam was president of National Accounts at Aetna, where she was responsible for 9 million members and the associated profit and loss performance. Pam started her career with Blue Cross of California in 1986, where she worked in a variety of roles from operations to profit and loss management.
She received a Bachelor’s degree in Business Administration from California State University, Stanislaus. She is on the Board of Trustees of the Southern California and Nevada National Multiple Sclerosis Foundation and is an active member of the Los Angeles division of the Susan G. Komen Foundation. Additionally, she serves on the Advisory Board of the Schaeffer Center for Health Policy and Economics at USC and has served on Governor Brown’s “Let’s Get Healthy Task Force,” to develop a vision and framework to improve the health of all Californians.
Pam was the driving force behind Vivity, a first-in-the-nation joint venture between an insurer and seven hospital systems to align financial incentives behind better outcomes. Vivity is unique in that its financing system reaches across hospital systems. In its first year alone, Vivity has attracted 15,000 members, with much more growth expected as the system matures.
She was also a leader in Patient Safety First (PSF), a collaborative between Anthem, the National Health Foundation and California’s regional hospital associations. In the first three years in existence, PSF’s work helped reduce early elective deliveries and hospital-acquired infections, leading to 3,576 fewer deaths and more than $63 million in otherwise unnecessary hospital costs. In recognition of the collaborative work, PSF won the 2013 John M. Eisenberg Patient Safety & Quality Award from the National Quality Forum and The Joint Commission.
Pam lives in California with her family. She works out of Anthem’s Thousand Oaks, California office.